Question 1

What are your hours of operation?

Accepted Answer

The hours of operation are as follows:
 
Sunday - CLOSED
Monday - 9:00 am to 3:00 pm
Tuesday - 9:00 am to 3:00 pm
Wednesday - 9:00 am to 3:00 pm
Thursday - 9:00 am to 3:00 pm
Friday - 9:00 am to 5:00 pm
Saturday - CLOSED
 
Please note that these hours are CST.

Question 2

Where are you located?

Accepted Answer

1901 Manhattan Blvd, Harvey, Louisiana 70058

We are in the Fountain Park Center inside of the Regus Building.  It's right next door to the Royal Palm.  Go inside of the middle double doors and ask for Da T-Shirt Lady.

Question 3

Can you squeeze in just one shirt if you're already booked?

Accepted Answer

Unfortunately when I'm booked, I cannot fit any additional new orders in. I give myself a little wiggle room for error such as printer and/or computer malfunctions as well as possible supply runs, but that’s it. Yes, I know...it’s just ONE shirt and to you it really doesn’t seem like it’ll be that big of a deal, but the process to do just one shirt is the same process as if I were doing 100 shirts...

- Design
- Approval
- Print
- Pick-Up
 
Attempting to add one more order to an already booked schedule is like trying to add a 9th crayon in a box of crayons that only fits 8. It just won’t fit. Unfortunately, paying extra will not guarantee that the 9th crayon fits in the box either.
 
Of course, I would absolutely LOVE for you to pay more than what we’re asking for a product, but taking your money and still not having your product in a timely fashion really isn’t worth the fussing and cussing that will come with it.
 
So...order on time folks. The early bird always gets the worm .

Question 4

Do you offer same day service?

Accepted Answer

Yes and no.
 
Yes, I offer same day service if all I'm doing is reprinting a design that has already been created. So, if a friend or family member has already set up the design and you want exactly what they created, I can print it for you while you wait.
 
No, I do not offer same day service if you are placing a brand new order that needs a design created and approved. In this case, if no one has come to the shop and set a design up and you are the one setting it up for everyone, I will not have it designed nor printed for you the same day.

Unfortunately, I will not accept an offer to pay extra to make it happen either. Reason being is because things happen in regards to equipment malfunctions and supply runs. There’s just not enough room for error and I don’t want you to have all your eggs in Da T-Shirt Lady's basket and I can’t get the order to you in a timely fashion as promised.

Question 5

Do you offer any deals, specials or discounts?

Accepted Answer

Yes, everyday I have specials. Everyday the party supplies and shirts are the same low price. Now THAT is special!
 
In regards to our deals and/or discounts, yes, I give those also!
 
They are as follows: You will be given a percentage off the total price of the items that you order in large quantities. In order to qualify for this, those orders must have the SAME design with NO changes. The reason I give a discount for this is because it helps me out by allowing me to just press print, so I’ll help you out by offering you a discount.
 
For example...(in regards to shirts)...if your design is created, but each shirt says
“Mommy of the birthday girl”
“Daddy of the birthday girl”
“Auntie of the birthday girl”
and so on, you do not qualify for a discount no matter how many shirts you order. Reason being is because I can’t just press print and move on. I have to stop after each print and change the title which is VERY time consuming and has to be done carefully to avoid mistakes on which title goes on what size shirt.
 
In addition, the order must be paid for in full at the time that you place your order.

Question 6

What is the difference between the new design and a reprint?

Accepted Answer

A new design is just that...new. It’s when you come to the shop and place an order for an event that I don’t currently have in the shop already.
 
A reprint is when someone else has put an order in for an event and you want that exact same design, as is, without making any changes.
 
When I'm booked, it’s me saying that I can no longer take any new orders for new designs or make design changes. However, I do allow reprints because all I have to do is press print.
 
Now...there are some customers that say, “I’ll take the reprint, but change the color.” or “Ok, but on the back of my shirt I want...”
 
Unfortunately, those two examples are counted as a new design because I cannot just go to the computer and press print.

Question 7

Why does the shop close so early?

Accepted Answer

This question is asked VERY often because people are always missing the window of opportunity to come to the shop or they are trying to call and I am already closed.
 
Let me start by saying that orders can be placed online 24 hours a day, seven days a week. Also, the answers to most of the questions you may have can be found on the website as well.  With that being said, orders are constantly coming in. I have to close the shop early so I have time to create all those designs, send out approvals and prioritize work by the event date so things will be completed on time.
 
Although it may not seem like it, those hours are made with customers in mind . We have a fully functioning website that allows you to not only choose your products, but you can upload your photos, give your colors & themes as well as pay for the entire order.  I still send you an approval via text and when it’s ready, you can swing by the shop for pick up.
 
So...you don’t absolutely have to come to the shop. You can lay in your bed and place your order from your phone or sneak and use your computer at work.  If you’re not the computer savvy type, unfortunately that 9am to 3pm window applies to you.

Question 8

Do I have to come to the shop to place an order?

Accepted Answer

No, you do not have to come to the shop.  You can place your order online at www.datshirtlady.com and you'll be contacted when the order is ready for pick up.

Frequently Asked Questions

What are your hours of operation?

Where are you located?

Can you squeeze in just one shirt if you're already booked?

Do you offer same day service?

Do you offer any deals, specials or discounts?

What is the difference between the new design and a reprint?

Why does the shop close so early?

Do I have to come to the shop to place an order?

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